Terms & Conditions of tl99

1. Introduction

These Terms and Conditions ("Terms") govern your use of the tl99 website, mobile platform, and all related services (collectively, the "Platform"). By registering an account, logging in, or otherwise using the Platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety.

tl99 operates as an online entertainment platform providing casino games, sports betting, live casino, crash games, fishing games, and slot machines to adult users in Bangladesh. Our services are offered in good faith, and we are committed to maintaining a fair, secure, and transparent environment for all registered members.

If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform. Your continued use constitutes your unconditional acceptance. tl99 reserves the right to update these Terms at any time, with changes communicated via the Platform. Continued use after any update will constitute acceptance of the revised Terms.

2. Eligibility Requirements

To register and maintain an account on tl99, you must satisfy all of the following requirements:

• You must be at least 21 years of age. tl99 strictly enforces the 21+ age restriction in compliance with Bangladesh market standards. Underage gambling is illegal and will not be tolerated.
• You must provide accurate, complete, and up-to-date personal information during registration, including your real name, valid mobile number, and correct date of birth.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.
• Each individual may register only one (1) account. Multiple accounts per person are strictly prohibited and will result in account suspension and forfeiture of all balances.
• You must not be a current or former employee, contractor, agent, or affiliate of tl99 or any of its business partners.

tl99 reserves the right to conduct identity verification at any point. Failure to pass verification may result in temporary suspension of withdrawals or permanent account closure. Users who provide false information will have their accounts closed and funds forfeited.

3. Account Registration and Security

Creating an account on tl99 is free of charge. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Account Security Obligations

You agree to take all reasonable steps to protect your account, including:

• Using a strong, unique password that is not shared with any other website or service.
• Never sharing your credentials, one-time passwords (OTPs), or account access with any third party, including friends, family members, or agents.
• Notifying tl99 support immediately at [email protected] if you suspect unauthorized access to your account.

Account Closure

You may request account closure at any time by contacting our support team. Any pending bets or active bonuses will be settled according to their individual terms. tl99 may also close accounts that show prolonged inactivity (over 12 months), following advance notification to the registered contact details.

4. Deposits, Withdrawals and Payments

tl99 supports a range of local and international payment methods suited to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna.

Deposit Terms

All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited. Accepted deposit methods include:

• Mobile financial services: bKash, Nagad, Rocket, Upay — minimum deposit ৳200 per transaction.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — minimum ৳500 per transaction.
• International cards: Visa, Mastercard — subject to your card issuer's terms and any applicable currency conversion fees.

Withdrawal Terms

Withdrawals are processed to the same payment method used for the original deposit where possible. Processing times vary by method:

• bKash, Nagad, Rocket, Upay: within 1–4 hours (business hours, Bangladesh Standard Time UTC+6).
• Bank transfers: 1–3 business days depending on the receiving bank's processing schedule.
• Minimum withdrawal amount is ৳500. Withdrawal requests may be subject to identity verification. tl99 does not charge withdrawal processing fees, though your payment provider may apply their own charges.

5. Bonuses and Promotional Offers

tl99 periodically offers bonuses and promotional rewards to registered players. All bonuses are subject to the specific terms and wagering requirements attached to each offer. By claiming a bonus, you agree to those specific terms in addition to these general Terms.

• All bonus offers have defined expiry periods. Unused bonus funds after expiry will be removed from the account without prior notice.
• Wagering requirements must be met using eligible games as specified in the individual bonus terms. Progress toward rollover requirements may vary by game type (e.g., slots, live casino, cricket betting).
• Bonus abuse, including but not limited to the use of multiple accounts, coordinated betting strategies, or exploitation of software bugs to generate artificial wagering, will result in immediate account suspension and forfeiture of all bonus-related winnings.
• tl99 reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice, provided that ongoing claims in progress will be honoured under the terms in place at the time of claim.

Free spins and free bets awarded as part of promotions are subject to the same general bonus conditions unless explicitly stated otherwise in the individual offer's terms. Winnings from free spins are typically credited as bonus funds subject to a rollover requirement before withdrawal.

6. Fair Play and Prohibited Conduct

tl99 is committed to providing a fair and transparent gaming environment. The following conduct is strictly prohibited on the Platform and will result in immediate action, up to and including permanent account termination and forfeiture of all funds:

• Collusion between players, match-fixing, or any form of coordinated fraudulent activity designed to gain an unfair advantage over the Platform or other players.
• Use of automated software, bots, scripts, artificial intelligence tools, or any other technical means to interact with the Platform in a manner not sanctioned by tl99.
• Attempting to exploit technical errors, glitches, loopholes, or vulnerabilities in game software or the Platform infrastructure.
• Engaging in money laundering, financing of illegal activities, or any use of the Platform that violates applicable law in Bangladesh or any other jurisdiction.

All game results on tl99 are generated by certified Random Number Generator (RNG) systems and/or live dealer feeds from licensed game studios. tl99 does not manipulate game outcomes. Any suspected manipulation by third-party providers will be escalated to the relevant provider for resolution.

7. Intellectual Property

All content on the tl99 Platform — including but not limited to software, graphics, logos, game assets, text, trademarks, and audio-visual materials — is the exclusive property of tl99 or its licensed third-party providers and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform strictly for personal entertainment purposes.

You may not copy, reproduce, modify, distribute, publicly display, transmit, create derivative works from, or commercially exploit any part of the Platform's content without prior written authorisation from tl99. Unauthorised use may result in civil and criminal liability.

8. Limitation of Liability

To the fullest extent permitted by applicable law, tl99 and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform, including loss of winnings, loss of data, or interruption of service, even if tl99 has been advised of the possibility of such damages.

tl99 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. tl99 makes no representations regarding the legality of the Platform in your jurisdiction; it is your sole responsibility to ensure that your use complies with local laws.

9. Responsible Gaming

tl99 is committed to promoting responsible gaming across Bangladesh. We provide tools including deposit limits, session time reminders, and self-exclusion options to help players stay in control of their gaming activity. If you feel that gambling is causing harm, we strongly encourage you to contact our support team at [email protected] for assistance, or to take a voluntary break using our self-exclusion feature.

Gambling is intended as entertainment for adults aged 21 and above. It should never be viewed as a means of generating income. tl99 supports the principles of safe gambling and cooperates with recognised responsible gaming bodies. Players who wish to discuss their gaming habits are welcome to contact our 24/7 support team in English or Bangla.

10. Changes to These Terms

tl99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practical, notify registered users via their registered contact details or through a Platform notification.

It is your responsibility to review these Terms periodically. Your continued use of the Platform following any modification constitutes your binding acceptance of the revised Terms. If you object to any change, you must stop using the Platform immediately.

11. Governing Law and Disputes

These Terms shall be interpreted and governed in accordance with general principles of international online gaming law and the laws applicable to online entertainment platforms operating in Bangladesh. Any dispute arising from your use of the Platform that cannot be resolved informally through our support team shall be subject to binding arbitration. tl99 is committed to resolving user complaints fairly and promptly; we encourage all users to contact [email protected] as the first step in any dispute resolution process.